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3.9/5
115 Reviews
Terrible. Where is my order?
Review checked and posted on 06/06/2025Hello,
We understand your dissatisfaction with the delivery time. These parts are generally delivered within 4 to 9 working days, as indicated in our Shipping and Delivery section. Please note that we do not stock all catalogue items, some items are ordered directly from the manufacturer, which may result in additional delays beyond our control. We will do our best to keep you informed, but it is difficult to give an exact delivery time in real time. Thank you for your understanding.
Yours sincerely,
Your Customer Service
O Kit de ferramenta que comprei, apresenta-se à venda no site como "em stock" para entregar em poucos dias mas essa informação não é verdadeira. A entrega demorou várias semanas.
Review checked and posted on 20/05/2025Olá, Compreendemos a sua insatisfação relativamente ao prazo de entrega. Estas peças são geralmente entregues no prazo de 4 a 7 dias úteis, como indicado na nossa secção Envio e Entrega. Tenha em atenção que não temos em stock todos os artigos do catálogo, alguns artigos são encomendados diretamente ao fabricante, o que pode resultar em atrasos adicionais fora do nosso controlo. Faremos o nosso melhor para o manter informado, mas é difícil dar um prazo de entrega exato em tempo real. Obrigado pela vossa compreensão. Com os melhores cumprimentos, O seu serviço de apoio ao cliente
All OEM parts awesome purchase
Review checked and posted on 17/05/2025Thank you for excellent service.
Review checked and posted on 14/05/2025Missing Refund over 75€. 2 Article not delivered. Communication via mail suddenly stopped after i sent der Fright and Packaging Documents.
Review checked and posted on 12/05/2025Hello,
I can confirm that these two items were refunded on 15/05/2025.
Yours faithfully
Your Customer Service
Wicked! Exactly what I had ordered and was exactly on time!! Plus prestine condition (P&P)
Review checked and posted on 08/05/2025Excellent service Will use again
Review checked and posted on 13/04/2025Legit oem parts. Thanks
Review checked and posted on 29/03/2025Parts all OEM and looking forward to purchase more thank you
Review checked and posted on 27/03/2025Quality parts
Review checked and posted on 20/03/2025one of the three components purchased and received don't include the small components (o-ring and washer) as it is shown in the exploded view of the spare parte web site.
Review checked and posted on 20/03/2025Hello,
The legal withdrawal period of 14 days after receiving your order has unfortunately expired.
For any questions or requests, please contact our Customer Service directly via your personal account or the Contact section of our website.
We remain at your disposal to assist you as best as possible.
Best regards,
Your Customer Service Team
Good
Review checked and posted on 09/03/2025I placed the order in December 2024 and received the piece in February 2025.
Review checked and posted on 03/03/2025Hello,
We understand your dissatisfaction with the delivery time and apologize for it.
Some parts, not stocked by us, are ordered directly from the manufacturer. However, the manufacturer is currently experiencing internal difficulties, resulting in delays beyond our control.
We are closely monitoring your order and will keep you informed of any developments.
We thank you for your understanding.
Sincerely
Your Customer Service
Produktet fungerer utmerket?
Review checked and posted on 14/02/2025Top place to buy , great original parts.
Review checked and posted on 07/02/2025Thanks excellent service appreciate you efforts
Review checked and posted on 01/02/2025I received a wrong part on the first order after a ridiculously long wait (though that can be attributed to the holidays). Support then relatively quickly (couple days) issued a new part to be delivered which arrived at a much speedier pace!
Review checked and posted on 16/01/2025I have used this company many times and each time the service is flawless brilliant ?
Review checked and posted on 03/12/2024I paid 200 euros for the part including shipping. Due to increased customs duties (200 + 300 euros and various expenses) I suggested that I order again to a new delivery address and have it delivered to my friend in one of the EU countries. did not accept the return. However, the company did not return the money. and the piece is at customs
Review checked and posted on 02/12/2024Hello,
We sincerely apologize for any inconvenience caused. Your problem has been forwarded to the order department, who will contact you as soon as possible
Sincerely,
Your customer service
Great service Adam Ireland
Review checked and posted on 11/11/2024Very fast processing. And safe to use. I'm just not happy that I haven't received any response to my email questions.
Review checked and posted on 17/10/2024I'm very happy and have no problem recommending this service I live in Ireland and I get all my bike parts here 5 stars all the way
Review checked and posted on 14/10/2024I ordered several parts expecting them to be shipped between 3-5 days. One of the parts wasn’t in stock and they didn’t update me, they didn’t communicate this to me, I had to reach out myself and find out (3 weeks from my first message) that a part was being brought over. They also used the wrong phone number to contact me causing all sorts of confusion, overall very disappointing customer service and poor communication. I will not be buying again…
Review checked and posted on 19/09/2024Hello,
We understand your dissatisfaction with the delivery time. These parts are generally delivered within 4 to 7 working days, as indicated in our Shipping and Delivery section.
Please note that we do not stock all catalogue items, some items are ordered directly from the manufacturer, which may result in additional delays beyond our control.
We will do our best to keep you informed, but it is difficult to give an exact delivery time in real time.
Thank you for your understanding.
Yours sincerely,
Your Customer Service
Fast and easy
Review checked and posted on 06/09/2024Bike Part Husqvarna had all the part I needed to convert to Euro LED turn signals.
Review checked and posted on 10/07/2024
